Take care now and have a splendid week ahead. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Please reach out for any issues and I'll be there to assist you. I genuinely hope the issue gets resolved without hassles and the unit works great. Does it give you carriage Jam error message Did you bypass power strips and connect the printer directly to a wall outlet Did you perform any troubleshooting. If the unit is under warranty, the manufacturer’s warranty should take care of it for you. They will be happy to assist you immediately. Scroll down and click: HP contact options - click on Get phone number, Case number and phone number appear. Scroll down to "Still need help? Complete the form to select your contact options"
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Solution six: Clean the cartridge contacts again. Repeat the steps that you performed earlier in this document to remove and then reinsert the cartridges identified on the control panel. Removing and reinserting the cartridges can help resolve the issue.
![hp j4580 printer cartridge jam hp j4580 printer cartridge jam](https://ae01.alicdn.com/kf/HTB1TSyml_vI8KJjSspjq6AgjXXak/Ink-Cartridge-for-HP-Officejet-J3500-J3508-J3600-J3608-J3606-J5508-Toner-Powder.jpg)
Enter Product number or select to auto detect Solution five: Remove and reinsert the cartridges again. There is an associated video that comes with it. If it does not then the printer is faulty and needs to be replaced by contacting HP phone support.
HP J4580 PRINTER CARTRIDGE JAM SOFTWARE
You’ve done some awesome diagnosis and kudos to you on that score.įirst off we need to diagnose correctly if the issue is hardware or software related.Īlso, for better clarity and to assist you better I would require more information regarding this. Any suggestions The printer last worked correctly before I changed the black cartridge. Thank you for giving us the privilege to assist you on this platform. I have reviewed the situation and it is paramount that we address your issue. You are a valued HP customer and we appreciate you greatly for doing business with HP. I read the post about a carriage jam on the printer. It is a terrific place to find answers and tips and to have the best experience in the HP forums. Hi day! Thanks for posting your question in the HP Community.